What personal data will you hold?

We have appointed a Data Protection Officer (DPO) to oversee compliance with privacy and GDPR. Our full GDPR Privacy Notice can be found here. If you have any questions or concerns about how we handle your personal information, please contact Amanda Law-Lyons, Operations Director, in writing to our head office address or via email

Can I cancel or edit my order?

Once we’ve received your order, we aim to process it as soon as possible to speed up the process of delivery. Unfortunately, this means you aren’t able to edit an order once placed. Please call us and we can discuss your order and advise you how best to proceed.

I am having problems receiving an email from your site

If you have not received an email that should have been sent from the site (such as a confirmation of an order or a forgotten password reset,) please firstly check you have entered your email address correctly. Next, check your spam or junk folder, and ensure you add to your safe list. If you […]

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