We use industry-standard encryption systems for potentially sensitive information such as your name and address. Information passed between your computer and our Web site cannot be read in the event someone else intercepts it.
We have appointed a Data Protection Officer (DPO) to oversee compliance with privacy and GDPR. Our full GDPR Privacy Notice can be found here. If you have any questions or concerns about how we handle your personal information, please contact Amanda Law-Lyons, Operations Director, in writing to our head office address or via email email@example.com
Our knowledgeable and helpful customer support team will be happy to help you. Please get in touch with us via the details on the Contact Us page and we’ll get back to you as soon as we can.
Once we’ve received your order, we aim to process it as soon as possible to speed up the process of delivery. Unfortunately, this means you aren’t able to edit an order once placed. Please call us and we can discuss your order and advise you how best to proceed.
If you have not received an email that should have been sent from the site (such as a confirmation of an order or a forgotten password reset,) please firstly check you have entered your email address correctly. Next, check your spam or junk folder, and ensure you add firstname.lastname@example.org to your safe list. If you […]